victorias secret comenity bank customer service hours

Justia lists at least 24 cases of civil litigation that name Comenity Bank as a defendant. Of the 396 customer reviews, 381 are negative. Nearly all (1537) complaints were related to billing/collection issues, with a significant portion (369) related to problems with product/service. The BBB’s profile page for Comenity Bank lists 1939 complaints from the last three years,with 847 closed over the last twelve months. Since June 2015, the Consumer Financial Protection Bureau (CFPB) has logged over 649,546 complaints against Comenity Bank, ranging from attempting to collect a debt not owed to false statements and representation to refusing to resolve a problem with a return or transfer. How Many Complaints are there against Comenity Bank? They offer a variety of convenient payment methods, including at the register of the store issuing the card. Their website assures clients that their accounts are secure and that fraud complaints are investigated and quickly resolved. Their website boasts of connecting an astounding fifty million cardmembers with over one hundred of their favorite retailers, including well-known brands such as Victoria’s Secret, Pottery Barn, and Abercrombie.Īccording to their website, the most important thing Comenity Bank does is “providing each of our 50 million cardmembers with the highest standards of service,” with their “award-winning Care Center representatives.” Yet according to the Better Business Bureau, Comenity Bank “has failed to resolve underlying causes of a pattern of complaints.”Ĭomenity Bank offers credit cards through a variety of well-known retailers.

If you have been contacted by Comenity Bank, Comenity Capital Bank, or Comenity LLC, make sure you know your rights before responding.Īccording to the Better Business Bureau, Comenity Bank has been in business 29 years and was founded in 1989. Comenity Bank’s in-house collections and billing departments have received a number of consumer complaints alleging financial crimes. Who is Comenity Bank?Ĭomenity Bank offers consumer credit through a variety of retailers and well-known companies.

Find out who they are, why they might be calling, and how you can stop them. Updated on March 10th, 2021 Author: Sergei LembergĬomenity Bank, Comenity Capital Bank, or Comenity LLC is a financial services company which receives a lot of consumer complaints to our law firm for debt harassment.

Victorias secret comenity bank customer service hours